Frequently Asked Questions

Below is a list of frequently asked questions. Most common answers to these questions you will find here. In the case that you have a unique question or need personalized assistance, please Contact Us

1. Are Cloud 9 DJ’s experienced?

Cloud 9 provides experienced, professional performances EVERY TIME. Cloud 9 Entertainment’s staff has more than 31 years of combined DJ and live band experience. We have helped hundreds of happy clients and couples create truly unforgettable, successful, and fun events. We have the references and much of our business comes from referrals.

2. Can Cloud 9 coordinate the music programming and schedule with our event or wedding planner?

With Cloud 9, you always work with experienced DJ event planners / music programmers. This is so important! Your wedding or event gets the 110% attention to detail that it deserves. Cloud 9 event experts are always easily accessible via phone or email. The benefits and value are unmatched. Everything is first class, from the planning to the performance. You’ll hear and see the difference with using state-of-the-art, top-notch sound and lighting equipment.

3. Can Cloud 9 help us plan our music, and entertainment for our event?

Cloud 9 Entertainment has the most complete planning service. From our initial consultation to the finalization of the format timeline, we take care of every detail. This frees you up to enjoy every moment of your special day or event. We work with you and your other vendors to ensure a seamless timeline to create a smoothly running, stress-free event. Consider us your Entertainment Director.

4. We want our event to be unique, can Cloud 9 help us?

Cloud 9 Entertainment has original, creative and fun ideas. We specialize in creating highly customized, personalized, and unique events and wedding receptions that reflect your style. We listen to your requests and share some of our original ideas to make your event truly amazing. These are the special touches you can only find with Cloud 9 DJs.

5. Can Cloud 9 provide any style music we need?

Cloud 9 Entertainment has the most up-to-date music and more. Not only do we have the most up-to-date music collection on the planet, but we can also accommodate any music genre from any time period/music era. Also, each DJ booth is unassuming and well-dressed. This means that your event will look and sound its best. In the rare case you’d like to hear something not in our online library, we’ll secure it in preparation for your event or wedding.

6. Is Cloud 9 easy to reach?

Cloud 9 Entertainment has Unlimited support and online tools. One of the greatest benefits of working with a Cloud 9 Entertainment PROFESSIONAL is the unlimited stress-free support during your planning. You can contact us any time during the week. We are available to answer any questions you may have or to help you with any aspect of your planning where you need advice.

7. What kind of equipment does Cloud 9 use?

Cloud 9 Entertainment uses only the best dj equipment. As a professional entertainment company, we take great care and pride in our sound & lighting systems. We use the highest quality sound, lighting, and wireless microphones with back up gear built-in.

8 . Are we dealing with industry professionals?

Cloud 9 Entertainment provides the most professional & courteous DJ/MC Services. Cloud 9 Entertainment coordinates music, lights, and announcements with your event coordinator or wedding planner and/or photographer to ensure your evening proceeds smoothly. Our strong leadership is not overbearing and we’re never the center of attention, and our affiliates are the best of the best in the industry.

9 . Can we pick out certain songs for my special event or wedding?

Cloud 9 Entertainment provides the tools you need to make Customized song lists. We put a high priority on getting to know you and your music tastes. Our online tools help you design your perfect sound track for all aspects of your event or wedding. Using your input, we can fill in any gaps as needed.

10. Are we going to be surprised with added expense?

Cloud 9 Entertainment provides all-inclusive quotes crafted from your specified needs and requests. Once you provide us with the specific needs for your event or wedding, we will provide you with quote that includes all of your requested needs. Cloud 9 Entertainment understands that planning an event or wedding can be challenging. Our All-Inclusive Quotes contain no hidden charges and include equipment setup & breakdown, one-way travel of 50 miles from Tampa FL, San Diego CA, or San Antonio TX,  all the music you want to hear and more.

11. Is Cloud 9 Entertainment insured?

Cloud 9 Entertainment has full coverage insurance. As a professional entertainment company, we are fully insured entertainers.

12. What is the most important component of any event?

Cloud 9 Entertainment knows that the attendees of your special event or wedding remember ONE thing about you special night, whether they had a great time or not. As a professional entertainment company, we take pride in having your guests create positive memories through the entertainment we provide. Creating amazing memories is our specialty. Our professional team will take your guests to Cloud 9, an experience that will last a lifetime.